The Power of Discomfort

Feeling uncomfortable is about as welcome by most as a pair of ill-fitting shoes. Potentially embarrassing situations, opportunities for failure, or honest conversations where discomfort is likely often go avoided. But here’s the truth: They are actually good for you. I mean really, really good for you. In this TEDx talk I presented in Fargo, … Read more

Moment of Accounting

What are the mechanics of accountability? Accountability requires what I call a “moment of accounting”. A moment of accounting can be a quarterly review, a sidebar conversation, a discussion with a peer, a salary negotiation, a status report, the presentation you are giving, or even a simple response to a question. It’s healthy to have … Read more

Version One is Better than Version None

I have a favorite saying: Version One is always better than Version None. This is particularly true in a fast-paced, high-growth company environment. The idea is to get something out there into the value stream. Sometimes this is called a MVP – Minimum Viable Product. But be careful to not misinterpret this principle as an … Read more

Push, Pull

I was recently in a car driving from San Francisco to Palo Alto with Infusionsoft CEO, Clate Mask and our CFO, Sam Blackham. Sam and Clate were both telling me how terrific our new senior director of finance was doing. I said “Great, what’s so special about him?” They first went to his experience and … Read more

Leadership and Hitting Deadlines

Every Monday I get 2-Minute Monday Motivators emails from a motivational business coach named Rick Houcek. These motivational notes are terrific and I encourage everyone to signup for the emails. The one I received today focused on hitting deadlines and was packed with some good thoughts on the topic. As leaders, you should be building … Read more

Three Tips for High School Students Interested in Careers in Technolgy:

My friend Ramon Ray is a consummate technologist. He is creative, enthusiastic, passionate about leveraging technology to help small businesses succeed and a true geek at heart. Ramon sent me quick note explaining that he had been asked to speak to high school juniors about careers in technology – engineering and computers and sharing from … Read more

DMARC & Infusionsoft

I’m proud to share an update about a recent advancement to our email infrastructure. We now adopt a new technology called DMARC, which stands for “Domain-based Message Authentication, Reporting & Conformance.” It is a new and emerging email authentication protocol which helps both email senders and receivers prevent against domain spoofing and phishing.

DMARC provides a method for receivers to identify and take action against spoofing attempts, by utilizing the already widely-adopted authentication protocols of DKIM (DomainKeys Identified Mail) and SPF (Sender Policy Framework). Since this new DMARC protocol does not require any new technologies (just requires DNS record updates) it makes this a promising tool to become widely adopted by both email senders and receivers.

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